Management and Business Coaching

Jennifer McCoy Biography

Wherever you are in the world, Jennifer McCoy can provide you with a complete e-coaching service. Jennifer’s professional e-coaching service is delivered by fixed telephone line or VoIP internet telephone and backed up with email support. Jennifer can help you in these areas: management and leadership career progression/career change generational issues small business entrepreneurs

Coaching for Management and Leadership

Workplaces of today demand high levels of interpersonal skills on the part of every staff member, but especially of managers.

So much depends on you, the manager. What’s more, you don’t have the luxury of being simply a ‘manager’. You represent the business, the organization; you have to be a leader - building teamwork, giving staff purpose and direction for their work, learning new people-management skills and handling difficult situations sensitively.

Jennifer’s coaching develops your management and leadership skills, as you learn how to:

• communicate more effectively with staff
• listen proactively to staff – value them more
• manage meetings more productively
• organize your time more effectively
• resolve conflicts, before they explode
• see the potential in your team members and challenge their performance
• delegate with purpose and monitor performance
• develop emotional intelligence skills that enable you to manage your own reactions
• balance your role as both manager and leader
• take responsibility for work/life balance

Coaching for Career Progression/Career Change

Jennifer’s coaching can help you make difficult career decisions, answering questions such as:

• Do I try to qualify for promotion?
• Or is there a different career path I should/could be following?
• What does my performance really indicate about my future?
• Where am I at now and where do I want to be? What might that involve?
• How do I write a resume?
• How do I prepare for a job interview?

Coaching Across the Generations

Gen Y, Gen X, BabyBoomers! Is your workplace struggling with generational issues as:

• younger managers assume positions over older workers?
• mature age workers express their resentment at feeling marginalized?
• GenY staff rebel and leave when their expectations are not met?
• mature age workers struggle with technology, the pressure of workloads or physical challenges?

Differences in values, skills, expectations, and tolerance underpin this emerging issue, highlighted by media coverage of research into Generation Y.

However, there is a skills shortage – already critical for many industries – and one that’s not going to be resolved in the short-term. You need to keep all your staff. You need all staff to work together amicably and productively.

Jennifer can help:

• you as a manager to understand and handle ‘generational’ issues
• mature age workers to handle their own ‘generational’ issues and find solutions for maintaining their productivity at work

Coaching for Small Business Entrepreneurs

It’s lonely going it alone, isn’t it? All your brilliant ideas, the ones that fired your passion at the start, are now buried under the weight of administration. Your energy is consumed by the multiple tasks you now have to manage as a one-person organization.

You are now the Finance Manager, the Administration/Office Manager, the Marketing Manager and the Operations Manager. You may even be the Human Resources Manager, adding even more complexity to the mix. Just where do you fit in time for strategic planning?

Do you sometimes almost forget where you are going? –why you are in business at all? Sound familiar? If so, expert coaching can help you:

• re-establish and then maintain your focus
• clarify your thinking
• set strategic goals
• develop an action plan
• develop systems to give you control over the business
• communicate more effectively with staff
• listen proactively to staff – value them more
• manage meetings more productively
• organize your time more effectively
• balance your role as both manager and leader
• take responsibility for work/life balance

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